In this article we will introduce you on how to manage your Microsoft 365 account. You can sign into your account at portal.office.com and manage it by clicking on your profile in the top right corner and selecting "View Account"



All accounts are required to set up Multi-Factor Authentication and Self Service Password Reset upon first login.


For an in-depth step by step article to setup Multi-Factor Authentication click here for additional instructions on how to set up the Microsoft Authenticator App. Or a quick video demonstration can be viewed here:



You may change the default method used for Multi-Factor Authentication after it is set up.

While signed into your account choose Security Info.

From here you can change the default method by selecting "Change" or add an additional method by selecting "Add Method"



Change your Password

To manage your password when logged into your account please select Password.


Then change your Password.


Office Apps

Additionally, from this menu you can install the Office 365 suite of desktop applications on up to 5 personal devices. Just choose Office apps then install office. If you can't sign in




Forgot Password

If you can't sign in then click on "Can't access your account?" 

Then "Work or School Account"

Then simply enter in your username and complete the captcha.

Select "I forgot my password"

Then choose your verification methods, these will be the same that you set up when you first logged in or set up afterwards. Then choose a new password after verifying your identity. 

If you are still having trouble logging in, submit a ticket at help.ameritech.edu or by emailing help@ameritech.edu