To test if your device meets the minimum system requirements to utilize Honorlock remote testing, use the Honorlock Simple Single-Click Test found at the bottom of the Honorlock support page. 


Instructions:

  1. Go to https://honorlock.com/support/.
  2. Scroll down to find the Simple Single-Click Test.
    Note: Simple Single-Click Test tool in Honorlock will be updated July 1, 2020 to reflect minimum system requirement updates.
  3. Click Run System Check. 

If your device does not meet the minimum operating system requirements you may need to update your operating system, please see the following:


If your device does not meet the Chrome browser requirements, please ensure the following:


If your device does not meet the minimum speed test requirements, please try the following:

  • Move closer to your wireless router for greater signal strength


If you are still having issues, call or live chat with Honorlock Support to further troubleshoot system requirement related issues.